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Delivery & Returns


Order by 13th December 2019 and receive it in time!


Online orders made between 1st November 2019 and 24th December 2019, can be returned until the 31st January 2020. offers FREE Delivery and FREE Returns for all orders. View the chart below to learn more about our delivery options. We are unable to fulfill orders outside the UK and Europe at this time. Use the flag drop down menu at the top of the page to visit our other sites.


Delivery Methods Available:

Delivery Location Delivery Method Delivery Times
United Kingdom FREE Delivery 3 to 4 working days


FREE Delivery

5 to 6 working days


Orders placed are dispatched the next working day. ships within the EU only. International delivery not available at this time.


Online Return Policy

Thank you for choosing The Original Muck Boot Company®! We are committed to 100% customer satisfaction. If for any reason you are not satisfied with your purchase, you may return it under the below conditions:
    • Returned items must be new, unworn or unused and returned within 14 days of the date the products were delivered.
    • Returned items must have all outer and inner packaging materials, products with original tags, labels and gifts with purchase in place.
    • Ensure each item to be returned is submitted in your Return Request.
    • Please allow up to 28 days for your refund to be processed. All refunds will be issued in the same form as the original payment. In some cases it may take up to 7 working days from the time that your refund is processed for funds to appear on your bank statement, this is dependent on your bank or card issuer. 



Shopping Our Site

Once you have confirmed your order, you will receive two e-mails:

      • Order Confirmation Email: The first e-mail will be sent immediately to the e-mail address you provided during checkout, to confirm the order. This e-mail will contain your order number. You will need this number to track your order online or to make a return or exchange at a later date.
      • Delivery Notification Email: The second e-mail will be sent once the order has been processed and dispatched from our distribution centre. This e-mail will contain the UPS tracking number for your purchase.

All orders are subject to bank authorisation prior to processing. Your credit card will be billed once the order has been processed. Your credit card statement may say SP Muckboot as Honeywell Safety Products (HSP) is the parent company of The Original Muck Boot Company®.


Payments We Accept accepts the following forms of payment: Visa, MasterCard, American Express, and PayPal. At this time we cannot accept cash, CODs, checks, money order, or bank gift cards.

The Name and Billing address you provide must match the Name and Billing address on record with your credit card company. Your credit card will be billed once the order has been processed and dispatched from our distribution center. We do not accept foreign credit cards or cards issued outside UK and Europe. All credit cards must have a billing address within the UK and Europe.


Secure Safe Shopping

Although we cannot guarantee the security of internet transactions, we are using industry standard encryption to ensure that the information you send us reaches only The Original Muck Boot Company®.